Teauras is committed to excellence, and the full satisfaction of our customers. Be assured we are doing everything in our power to deliver Nature’s goodness to you as soon as possible. Please consider any holidays that might impact delivery times.

1. Shipping

We offer same day dispatch for orders placed before 12pm Eastern Standard Time. Orders placed after the cutoff time will be dispatched the next business day. However, there are known instances where the carrier is unable to pick up on time, which can cause a delay of one business day. If there will be a significant delay in the shipment of your order, we will contact you via email.

Estimated Delivery Time

Standard Shipping: Arrives in 3-7 business days

2-Day Expedited Shipping: Arrives in 2 business days. Subject to availability. If this shipping option is available in your area, an option will appear to select 2-day Shipping during checkout.

2. Wrong Address Disclaimer

It is the responsibility of the customers to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.

3. Undeliverable Orders

Orders that are returned to us as undeliverable because of incorrect shipping information are subject to a restocking fee to be determined by us.

4. Lost/Stolen Packages

Teauras is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report to the local authorities.

5. Return Request Days

Teauras allows you to return its item (s) within a period of 14 days. In order to receive a refund, the item (s) should be returned unopened and unused.

6. Out of Stock Item Process

In the event there are items which are out of stock, we will wait for all items to be in stock before dispatching your order.

7. Import Duty & Taxes

For international orders, you will be responsible for payment of any requisite fees when the items arrive in the destination country.

8. Acceptance

By accessing our site and placing an order you have willingly accepted the terms of this Shipping Policy.

9. Contact Information

In the event you have any questions or comments please reach us:
Contact form – https://www.teauras.com/contact-us/